Shipping Policy
Shipping Zones
We currently offer shipping within the United Kingdom (including England, Scotland, Wales, and Northern Ireland).
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment. Orders placed before 2pm will be processed on the same business day.
Shipping Rates
We offer flat rate variable depending on the shipping address provided at checkout up to orders of £199.99 when shipping becomes free.
Shipping Methods and Delivery Time
We offer the following shipping methods:
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Flat Rate (England, Wales & Northern Ireland): Delivery within 1-3 business days.
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Flat Rate (Scotland): Delivery within 2-4 business days.
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Flat Rate (Ireland): Delivery within 1-3 business days.
Please note that delivery times are estimates and commence from the date of shipping, not the date of order. Actual delivery times may vary depending on your location and chosen shipping method.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order using the provided tracking number and the courier's website.
Shipping Delays
We are not responsible for any delays caused by the courier company or other circumstances beyond our control, such as severe weather conditions, customs delays, or holidays.
Failed Deliveries
In case of a failed delivery attempt (e.g., recipient not available), the courier will leave a notification card and may attempt re-delivery or hold the package at a local depot for collection.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Shipping Questions
If you have any questions about our shipping policy or need assistance with your order, please contact us at info@perfectress.co.uk or call us at 07939 350 551.